On all new orders we will send you an art proof for your review. This proof will state the size, pantone colors and overall location of your print job. Please make sure to look over the proof carefully as this will represent your final product. Proofs are issued about 1-2 business days after all forms and art have been received. If you do not receive a proof in that time frame please bring that to our attention, as we may not be aware that you didn’t receive it.
Also, we do ask that you set your email account to send a confirm receipt of emails when in the proof/approval process. If we do not receive your art approval we cannot proceed with your job. Having your email set for a confirm receipt ensures that we in fact did get your reply. If you did not get a confirm receipt, we do not have your approval.